Independent oversight for employer healthcare — so you control your renewal
FAQ

Everything you want to know before you start.

Honest answers for CFOs, HR leaders, and business owners considering independent healthcare oversight.

Most employers have never worked with an independent healthcare advisor. That’s okay — neither have most of our clients before they found us. These are the questions we hear most often, answered as plainly as possible.

Understanding Benefixa

What Benefixa is — and what it is not.

Start here if you’re trying to understand the role Benefixa plays alongside your current broker, carrier, and internal leadership team.

What does Benefixa actually do?

Benefixa provides independent oversight of employer healthcare strategy.

In plain language: we give CEOs, CFOs, and HR leaders an objective view of whether their healthcare plan is performing as well as it should — what’s driving costs, where money is being left on the table, and what a better path forward looks like.

We don’t sell insurance. We don’t replace your broker. We don’t manage your plan. We give leadership the independent perspective that nobody else in the room is positioned to provide.

How is Benefixa different from a broker?

A broker’s job is to place your coverage. Their compensation is typically tied to the premium you pay — which means their financial incentives aren’t always perfectly aligned with yours.

That’s not a criticism. Brokers do important work. But it does mean there’s a perspective missing from most renewal conversations: an independent one.

Benefixa has no financial relationship with carriers, PBMs, or vendors. We are paid directly by the employer and only by the employer. Our only job is to tell you the truth about whether your strategy is working.

Do you replace our broker?

No. Most of our clients keep their existing broker throughout and after a Benefixa engagement.

Our role isn’t to replace your broker — it’s to give leadership an independent view of whether the overall strategy is optimized. In many cases, a Benefixa engagement strengthens the broker relationship by creating clearer expectations and better accountability on both sides.

Who founded Benefixa and why?

Benefixa was founded by Ray Kober — host of the Broken Healthcare Podcast and a healthcare industry veteran who spent years speaking with physicians, CFOs, policymakers, and benefits leaders about why costs keep rising and what employers can actually do about it.

The consistent theme across those conversations: employers were making million-dollar healthcare decisions without independent information about whether their strategy was working. Benefixa was built to change that.

Is Benefixa a consulting firm, a technology platform, or something else?

Benefixa is an independent healthcare advisory firm — led by real people who review, analyze, and advise on employer healthcare strategy.

We use data, benchmarking tools, and analytical frameworks to support our work — but the value we deliver is expert, independent judgment. Not software.

We also power Rate My Benefits — a diagnostic platform that gives employers a structured way to evaluate their current strategy before or alongside a full Benefixa engagement.

Is Benefixa Right For Us?

When an independent review makes sense.

These are the questions leadership teams usually ask when they like their current team but still want to know whether anything important has been missed.

How do I know if we need an independent review?

A good starting point is three questions:

  • When was our healthcare strategy last independently reviewed — not by our broker, not by our carrier, but by someone with no financial stake in the outcome?
  • Do we know our top three healthcare cost drivers — not assumptions, actual data?
  • Was our last renewal increase actually unavoidable?

If you struggled to answer any of those confidently, an independent review is worth exploring.

We are happy with our broker. Why would we need Benefixa?

The answer isn’t that your broker isn’t good. The answer is that even the best broker isn’t positioned to give you an independent view of their own work.

What Benefixa provides isn’t a replacement for your broker. It’s a layer of independent verification that most leadership teams have never had — confirmation that the strategy is optimized, the contracts are fair, and the plan is performing as well as it could.

What size companies does Benefixa work with?

Benefixa works with employers across a wide range of sizes — from organizations with 50 employees to those with several thousand.

The math works at both ends. An employer spending $1 million a year on healthcare and an employer spending $50 million both benefit from independent oversight — the opportunity is proportional to the spend.

Our initial benchmark review helps us quickly determine whether meaningful opportunity exists for your specific organization. If it doesn’t, we’ll tell you that honestly.

Does our funding structure matter — fully insured vs self-funded?

Both fully insured and self-funded employers benefit from independent oversight — but in different ways.

Self-funded employers typically have more levers to pull and more data to analyze, which often means greater opportunity for savings and optimization.

Fully insured employers may have fewer variables to adjust, but independent benchmarking still reveals whether the premium, plan design, and carrier arrangement are competitive — and whether a move to self-funding or level-funding makes financial sense.

The Process

Low friction by design.

You do not need to blow up your renewal process or pull your team into a major project to begin.

What happens when I submit the Start Your Review form?

After you submit, a member of the Benefixa team will review your information and reach out — typically within one business day — to schedule a confidential 15-minute introductory call with Ray Kober.

On that call, Ray will ask a few questions about your organization, share an initial read on whether meaningful opportunity may exist, and explain what a full engagement would involve.

There is no obligation at this stage.

What information do you need to get started?

Very little. To begin an initial benchmark review, we typically need only two things:

  • Approximate number of employees enrolled in your healthcare plan
  • Annual healthcare spend — a rough estimate is fine

No census files. No SSNs. No claims data. No disruption to your existing team or broker relationship.

How long does an engagement take?

Initial benchmark reviews are typically completed within one to two weeks of our first call.

Full strategic engagements vary based on the complexity of your plan and the scope of the review — but most clients receive an initial findings presentation within four to six weeks.

If you have an upcoming renewal, tell us. We’ll prioritize accordingly.

Will this disrupt our current team or our broker relationship?

No. Benefixa engagements are designed to be non-disruptive.

We work with whatever data is available, communicate through whatever channel suits your team, and operate independently of your existing broker relationship.

Many employers choose not to inform their broker that a Benefixa review is underway until findings have been completed. That decision is entirely yours.

What does a Benefixa engagement actually deliver?

Every engagement is structured around your specific situation, but typical deliverables include:

  • Independent benchmark analysis of your healthcare spend vs. comparable organizations
  • Identification of cost drivers, inefficiencies, and optimization opportunities
  • Assessment of carrier, PBM, and vendor contract terms
  • Claims trend analysis and fiduciary risk review
  • A clear, documented roadmap with specific recommended next steps
  • An executive presentation suitable for board or leadership review

The goal is not a report that sits on a shelf. It’s a practical, actionable path forward leadership can defend and act on with confidence.

Investment and Guarantee

Economics should be aligned.

Benefixa is built around the idea that independent oversight should create measurable value.

How much does a Benefixa engagement cost?

Benefixa engagements are structured around the size of your healthcare spend — not a flat fee.

Our advisory fee is calibrated so that it is modest relative to the opportunity we are engaged to identify. The exact fee is discussed and agreed during the initial consultation, after we understand the scope of your situation.

The most important thing to understand about cost: Benefixa backs every engagement with a guarantee. If we don’t identify meaningful savings opportunities worth pursuing, you owe nothing. The financial risk sits with us — not with you.

What is the Benefixa guarantee?

Benefixa targets a 10X return on our advisory fee in identified savings opportunities.

If we do not identify a meaningful path to savings that justifies our engagement, you pay nothing.

Specific guarantee terms, including refund mechanics and the definition of “identified savings,” are finalized in the engagement agreement before work begins.

What if you do not find anything?

It happens — occasionally. Some employers have done excellent work and their strategy is genuinely well-optimized.

If that’s what an independent review finds, we’ll tell you. Independent confirmation that your strategy is performing well is itself a valuable governance outcome.

The honest answer is: after years of independent reviews, finding nothing is rare. There is almost always something worth examining.

Is there a free assessment or a low-commitment starting point?

Yes. The Start Your Review form is genuinely low-commitment.

Submitting it triggers a confidential initial benchmark review based on your headcount and approximate spend — no census files, no SSNs, no disruption.

From there, you’ll have a 15-minute call with Ray Kober. No obligation to proceed. No fee at this stage.

Real Results

Proof that better economics and better care can coexist.

The Ravn Alaska case study is the clearest public example of what independent oversight can reveal.

Can you share a real example of what Benefixa finds?

Yes. Ravn Alaska — a regional airline serving some of America’s most remote communities — engaged Benefixa after leadership suspected their healthcare strategy had not been independently reviewed.

An independent Benefixa review identified $1.3 million in savings in year one, a 50% reduction compared with the prior arrangement, and $0 out-of-pocket costs for impacted employees.

Read the Ravn Alaska case study →

What kinds of savings do you typically identify?

Savings opportunities vary by organization but commonly include:

  • Plan design inefficiencies
  • Pharmacy spend optimization
  • Network and carrier contract benchmarking
  • Stop-loss structure review
  • Claims leakage
  • Vendor and TPA alignment
  • Fiduciary risk exposure

No two engagements surface exactly the same findings. That’s why the initial benchmark review matters.

How do we know the savings are real and not just projections?

Every savings opportunity Benefixa identifies is documented with the underlying data and methodology that supports it.

We do not present inflated projections. We present findings we are confident enough in to back with our guarantee.

The goal is findings you can act on, defend, and verify — not numbers designed to justify our fee.

Fiduciary Duty and Compliance

This is no longer just an HR issue.

Healthcare spending now carries governance implications for leadership teams, especially when plan assets and vendor relationships are not independently verified.

What does fiduciary duty have to do with healthcare?

Under ERISA — and reinforced by the Consolidated Appropriations Act of 2021 — plan sponsors have fiduciary obligations to manage their healthcare plan in the best interest of participants.

This means CFOs, HR Directors, CEOs, and anyone on the benefits planning committee may have responsibilities if the plan is mismanaged through improperly paid claims, conflicted vendor relationships, or failure to independently verify that plan assets are being managed appropriately.

Benefixa engagements help employers demonstrate fiduciary prudence by creating a documented record that leadership took independent steps to verify the strategy.

What is the CAA and why does it matter for employers?

The Consolidated Appropriations Act of 2021 expanded transparency requirements for employer-sponsored healthcare plans.

Among other provisions, it requires brokers and advisors to disclose their compensation and conflicts of interest — and it holds plan fiduciaries accountable for ensuring their advisors are compliant.

Independent oversight through Benefixa is one way to demonstrate that leadership took the obligation seriously.

Does working with Benefixa protect us from fiduciary liability?

Working with Benefixa demonstrates that leadership took active, documented steps to independently verify the performance of the healthcare plan — a core component of fiduciary prudence.

We are not a law firm and this is not legal advice. Whether a specific employer is protected from a specific liability claim depends on the facts and circumstances.

We recommend consulting legal counsel on specific fiduciary questions.

Ready to Begin?

Start safely. Ask better questions.

No obligation. No fee. No disruption to your current team or broker.

How do I get started?

The simplest starting point is the Start Your Review form at benefixa.com/start-review.

Submit your name, work email, approximate headcount, and annual healthcare spend. A member of the Benefixa team will follow up within one business day to schedule a 15-minute confidential call with Ray Kober.

Can I speak to Ray directly before submitting the form?

Yes. You can connect with Ray directly on LinkedIn or email solutions@benefixa.com with a brief description of your situation.

We have a renewal coming up soon. Is it too late to start?

It’s rarely too late — but earlier is always better.

If your renewal is within 60 days, we can typically complete an initial benchmark review and preliminary findings in time to inform your renewal conversation. Tell us your timeline when you submit the form and we’ll prioritize accordingly.

We are not ready to start yet. How can we learn more?

Several options are free:

When you’re ready, the Start Your Review form is always there.

Start safely

You do not need to change anything to start asking better questions.

Submitting a review request is not a commitment to replace your broker, disrupt your team, or overhaul your healthcare strategy.

Start Your Review